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Singtel disruption: Telco says will be working with vendors throughout evening and ov
Published 9 hours ago
Updated 25 sec ago Chew Hui Min SINGAPORE - Singtel offered to waive mobile data charges for customers after its broadband services were disrupted on Saturday (Dec 3). As of 4.30pm, fibre broadband services were still down. In a statement at 4.20pm, Singtel said that the service disruption started at about 8.45am. "Our engineers and specialists have been onsite since and are still working to resolve the issue," it said in the update. "In the meantime, we are offering local mobile data waivers for today to affected customers who are also Singtel postpaid mobile customers." On Saturday morning, Singtel posted a notice on its Facebook page: "Some customers may be experiencing difficulties accessing their fibre broadband services. "Our engineers are working to resolve the problem. Thank you for your patience." Singtel updated at 11.55am that fibre broadband service was still down and their engineers are still investigating the cause. At 1.30pm, the outage was still not resolved. Singtel said it will waive mobile data charges for Saturday. It said in an update on Facebook: "As our engineers continue working to resolve our fibre broadband outage issues, we advise affected customers who are also Singtel postpaid mobile subscribers to use their Singtel mobile broadband in the meantime. "We will waive their Singtel mobile data charges for today. We apologise for the disruption and thank you once again for your patience." continue reading here : http://www.straitstimes.com/singapor...e-problem-says Now Singtel also starting to have problem . ![]()
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A good government strives to make its citizens' lives better and not make it harder . Ignore list : rocket_boy is a COWARD rocket_boy is now Zapzaplah aka zaplamparlarzap warboi Craz78 Blacklist bros who I up but never return Evetan86 sbftiankon Wally888 |
#2
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
Not on stinktel mobile then how?
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#3
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
Singtel offered 10% discount for this month bill.
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#4
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
Singtel disruption: Fibre broadband services fully restored, 10% discount on broadband subscription for December
Published 10 hours ago Updated 5 hours ago SINGAPORE - Singtel said that fibre broadband services were fully restored on Sunday (Dec 4) morning, in an update at 9.50am. "As of 8.25 am, Singtel fibre broadband services have been fully restored," Singtel said in a media statement and on Facebook. The telco offered customers a 10 per cent discount on their broadband bill this month. Customers who are also Singtel mobile service users will have their local mobile data charges waived for Saturday and Sunday, said Mr Yuen Kuan Moon, head of consumer services in Singapore. Mr Yuen said that Singtel's servers could not assign IP addresses to customers' modems, and the investigation of what caused this is ongoing. IP codes are numerical addresses that help computers communicate with one another over the Web. “As our immediate priority all yesterday and overnight was to fully restore our services, we will now conduct a thorough investigation into what triggered the disruption - specifically why our servers could not send IP addresses to customers' modems to enable broadband connectivity," he told The Straits Times. "Once there is more clarity, we will share our findings with the regulators and work with them to ensure measures are in place to prevent any such recurrence.” Singtel also promised to review its processes to prevent another serious disruption. "We are taking this incident very seriously and are taking steps to review our processes to prevent a recurrence," Mr Yuen said. However, Singtel customers commented on its Facebook page that broadband service in some areas were still not restored on Sunday afternoon. "Not working in Punggol," commented Martin Karthik at 12.38pm. "Mine is still down and customer care service line still putting me on hold," said Shiow Yi Tsay at 12.42pm. continue reading here : http://www.straitstimes.com/singapor...t-on-broadband Singtel sure to be fined by the relevant authorities .
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A good government strives to make its citizens' lives better and not make it harder . Ignore list : rocket_boy is a COWARD rocket_boy is now Zapzaplah aka zaplamparlarzap warboi Craz78 Blacklist bros who I up but never return Evetan86 sbftiankon Wally888 |
#5
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
This kind of news is splashed all over the mainstream media, do we really need to discuss it again on a sex forum? Come on, let's talk perverted stuff here
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#6
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
Because without internet access we can't come into SBF .
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__________________
A good government strives to make its citizens' lives better and not make it harder . Ignore list : rocket_boy is a COWARD rocket_boy is now Zapzaplah aka zaplamparlarzap warboi Craz78 Blacklist bros who I up but never return Evetan86 sbftiankon Wally888 |
#7
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Quote:
Singshit is a garbagement company n ban access to this website U obviously benefit from this website. So show some support to Sam n fcuk these arseholes ________ Exchange points got support ma |
#8
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So fucking what. Pay 10% bill more like it
________ Exchange points like it ma |
#9
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
Yesterday nite used my HP to access SBF but can't, feel abit down. Luckily, today no problem. Hope tat Singtel will improve their service.
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#10
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Where nothing works n everything break down. N those in power don't take responsibility n are protected. Of course only thing remain the same is garbagement always in power n fcuk stupid sporeans __________ Exchange points new ma |
#11
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
No wonder I couldn't get into SBF yesterday . Thought no more already .
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#12
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
10% where got enough?
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#13
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
10% where got enough. Must at least impose heavy fine to them and also free for 3 month all service.
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#14
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
Singaporean train service distruption, wait a bit. They KPKB liao.
Singtel down, why nobody dare to KPKB? |
#15
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Re: Singtel disruption: Telco says will be working with vendors throughout evening an
kpkb have any use?
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