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Old 03-08-2017, 06:55 PM
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Re: Batam Info / Interest / Help Thread

Quote:
Originally Posted by nono1973 View Post
Thank you for your info bros...these are all very good info for me.
I will be looking into this in my upcoming trip to Batam.
Some more remarks.
I suggest you follow this procedure.

1) Buy a 4G modem router (portable hotspot) IN SINGAPORE.
This way, you will have all the time to learn how to use it, familiarize with it, configure it if needed, solve issues with the help of who sold it to you.
Saving few dollars to buy it from some underground shop may be not a wise choice in this case. Prefer a reliable shop, where competent staff can help you also on the next days if you have problems or don't know how to do something.
Be sure you buy an unlocked device, which works with any SIM of any provider (Obvious? NO. In Paris, my unlocked 4G modem did not work with any local SIM except one provider. Nobody ever understood why, as my 4G modem never had any problem with SIM cards of many countries in all continents).

2) Once in Batam, you know it works (at least with a Singaporean SIM), so you can proceed to buy the SIM.
Go to Lucky Plaza (it's not worth going around to save 2k, as the price is fixed by Telekom + some fee), choose your retailer of trust and buy the SIM card. I suggest a 4G, even if is is more expensive (few dollars anyway).
Don't leave the place but TRY IT THERE, with the help of the staff.
The procedure is not just one step: you have to insert the SIM, wait it connects to the 4G network, see the green light that says your modem is connected to 4G, then try to connect your phone to the WiFi of your device, and finalle CHECK YOU ARE ONLINE by connecting to some web site.
Plenty of pitfalls and opportunities that something goes wrong.

Last time in Batam, my SIM card stopped to work after few hours. I had to go back to the shop, where the unprepared and not competent staff did not know what was wrong, except saying that it could be my fault, that I browsed too many videos on Youtube and I finished 7 GB in one night (if you know what is 7GB you will understand how gross is this claim).

Fortunately, there was a sales girl with the hat of Telekom Indonesia, who discovered that the SIM was simply not configured correctly. It was sealed in its envelope, but on it there was NO DATA TRAFFIC loaded. They replaced it, with some hesitation, still not knowing if Telekom Indonesia was going to refund them or not.

I report this story, just to explain that things can be complicated and there could always be some detail that goes wrong.

3) If you have completed previous steps correctly, at this point you have your WiFi hotspot with you and you are online 24/24 wherever you go.
Enjoy!